Returns
Custom Saddle Pads and Build-Up Pads are FINAL SALE. (Non-Returnable)
We hope you love what you ordered. But in case you don't, we offer a 30-day money back guarantee on all Impact Gel Equine Saddle Pads purchased directly from us; new or used! If you are not satisfied you can return your saddle pad within 30 days of the purchase date and receive a full refund (less shipping and handling).
To start the return process, FOLLOW THE LINK: https://returns.impactgel.com
Our return address:
Impact Gel
Returns Department (RMA #)
15833 W Judd St
Ettrick, WI 54627